Thank you for visiting my shop!
All items are created after payment has been received. Orders will be shipped within 7 days. If you have a specific deadline, please let me know and I will work to accommodate your wishes.
Immediate payment is expected at checkout. Payment is accepted by credit card only. If you do not wish to use Paypal, please contact me and I will send you an online invoice to be paid with another credit card processor.
Your photographs will be shipped only after full payment has been received. If you have paid by E-Check through Paypal I will wait until the payment clears before working on your order/shipping.
All photographs are shipped flat in protective packaging.
I will ship to the address provided to me by Paypal/Credit card processor when I receive payment. I am happy to ship directly to your gift recipient! Please leave me a message with the full details.
Within the United States all photograph orders are shipped via USPS Priority Mail with Delivery Confirmation.
Greeting cards, and postcards are sent USPS 1st Class Mail.
International orders are shipped via USPS 1st class international mail, or Priority International depending on the size of the order.
Insurance is not covered in the listing. If you would like to insure your package, please contact me.
To My International Customers:
I do not collect any customs when sending our packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and Alicia Bock Photography is not responsible for those charges. For any additional information refer to your local customs agency. Returns will not be accepted due to customs fees.
Refunds and Exchanges
I want you to be completely thrilled with your order. If you are not satisfied, please contact me within 10 days of receiving your photograph and I will replace or exchange it.
You will be responsible for returning items in their original condition as well as return shipping costs.
In the event of a lost package I will ask you to wait 9 weeks before I replace your item. It has been my experience that even the most sidetracked packages, find their way in that time frame.
Additional Policies and FAQs
Unless requested otherwise, all photographs will arrive printed on
Kodak Professional Endura Metallic paper. The metallic paper give the prints a lovely glow.
Photographs are available stretched on fine art canvas please visit my website for pricing and information.
I welcome your wholesale and licensing inquiries! I am sorry, but I can't accept any consignment contracts at this time.
Allergies? I work from my my smokefree studio, though 2 lazy cats are occasionally present.
***All images used on this site are the property of Alicia Bock. Using them in any way without permission is a strict violation of copyright law.